# How to run an AI visibility audit for a prospect

> Run Endata's free AI visibility report on the prospect's website, using the competitors they actually lose deals to. Download the PDF. In the pitch, show three things: how often assistants named them versus each competitor, the specific buyer questions they were left out of, and the first two answers you would publish. Then propose a monthly service: publish sourced answers to those questions and re-measure every month against the same questions.

Updated 2026-10-12

“Are we showing up in ChatGPT?” is now a question clients ask their agencies. An audit that answers it with their own name, their own competitors and their own buyers' questions is the most persuasive slide you can bring to a pitch. Here is how to produce one in an afternoon, and what to sell once they have seen it.

- The prospect's website
- The 2 to 6 competitors they lose deals to
- A work email address
- About 45 minutes, most of it preparing the pitch

## Why does an AI visibility audit win pitches?

Most new-business decks describe a problem in general terms. An audit shows the prospect their own problem, in their own market, with a competitor's name on it. It works for three reasons:

- **It is specific.** Not “AI is changing search”, but “when a buyer asks this question, three assistants recommend the firm across town and none mention you.”
- **It is new information.** The prospect cannot see this in analytics or rank trackers, because the buyer never reaches their site.
- **It implies the next step.** Every gap is a question that needs a published answer, which is work an agency can scope, price and deliver.

> **Keep it honest** The audit is a small sample: six questions, four assistants, one day. Present it as a diagnosis of where to start, not a market share figure. Prospects trust a careful claim more than an alarming one.

## Step 1: Choose the competitors and topics before you start

**Write down the prospect's real competitors and the three to five things they want to be known for.**

The audit is only as persuasive as its competitor list. Endata proposes competitors from the prospect's website, and you can change them. Use the names that come up when the prospect talks about lost deals, not the largest brands in the category.

- **Competitors (2 to 6):** the firms the prospect actually loses to. Ask on the discovery call, or read their case studies and comparison pages.
- **Topics (3 to 5):** the services or specialisms they most want to win. These shape the questions.
- **Audience:** who buys from them, in a sentence. A question written for the wrong buyer proves nothing.

## Step 2: Run the free report on the prospect's site

**Enter the prospect's website at [endata.com](https://endata.com/#check), correct the audience, competitors and topics, and open the link sent to your email.**

Endata reads the site, writes six questions a buyer might ask (none naming a business), and puts each to ChatGPT, Claude, Perplexity and Gemini with web search on. A couple of minutes later you have up to 24 answers, read for every mention of the prospect and of each competitor.

*A sample report: who assistants named, and the questions that left the firm out.*

> **Plan around the limits** The free report allows two runs a day and five in any 30 days per email address. It is meant for a prospect you are seriously pitching, not for bulk outreach. Run it a day or two before the meeting so the results are current.

## Step 3: Read the report like a strategist

**Find the one or two gaps closest to revenue, and the competitor who keeps taking them.**

Look for three things, in this order:

1. **The headline number.** The share of answers that named the prospect, beside each competitor's. This is your opening slide.
2. **The repeated rival.** A competitor named by several assistants on the same question has an advantage worth explaining. Look at what they have published on that question.
3. **The buying questions.** Among the missed questions, the ones asked just before choosing a supplier matter most. The action plan already ranks them this way.

*The action plan ranks what to publish first, by how many assistants named a competitor and how close the question is to a sale.*

Also note what the report found that the prospect did not expect: businesses that kept appearing although nobody listed them as competitors. That is often the most memorable line in the meeting.

## Step 4: Present it in the pitch

**Download the PDF, and build three slides: where they stand, what they are missing, what you would publish first.**

The report page has a download button that produces a PDF of the same results. The report and its PDF are Endata-branded; use them as evidence inside your own deck, as you would a chart from any research tool.

| Slide | What to show | What to say |
| --- | --- | --- |
| 1. Where you stand | Share of answers naming them, beside each competitor | “We asked four AI assistants six questions your buyers ask. Here is who they recommended.” |
| 2. What you're missing | Two or three missed questions, with who was named instead | “These are real buying questions. In each, a competitor is recommended and you are not mentioned.” |
| 3. What we'd do first | The first two steps of the action plan | “We would publish a sourced answer to each of these, under your name, and measure again next month.” |

> **Leave the full plan for the proposal** The free report shows the first two steps of the plan in full and the titles of the rest. That is enough for a pitch, and a natural reason for a second conversation.

## Step 5: Turn the audit into a retainer

**Propose a monthly service with a fixed output and a fair measure: answers published, and the same questions retested.**

What the prospect needs is recurring: assistants change their answers as the news changes, so a single round of content will not hold. Scope the service around two things you can commit to.

- **An output:** A set number of researched, sourced answers published each month on the client's own domain, each one reviewed by your team and approved by the client.
- **A measure:** The same six questions, asked again every month, with the change reported. Not a promise of a recommendation, which nobody can make.

On Endata's [Agency plan](https://endata.com/agencies), each client is its own workspace with 60 researched answers and 120 news articles a month, in an app that carries your agency's name and logo. The plan is $799 a month for 5 clients, then $99 for each one after that. What you charge the client is yours to set.

## Step 6: Deliver the first month

**Add the client as a workspace, accept the questions from the audit, and publish the first answers.**

1. **Add the client** from your clients console. They get their own workspace, newsroom and allowance.
2. **Bring in the questions.** Run the report inside the client's workspace so its gaps arrive as questions to answer.
3. **Review the drafts.** Each answer cites its evidence. Add the client's own expert view, which is what makes it theirs.
4. **Get approval.** Give the client Review only access to approve, or Collaborate if they want to edit alongside you.
5. **Publish and share.** Answers go live on the client's newsroom; related articles post to their social channels.
6. **Report.** Next month's report reruns automatically. Download its PDF for your client review.

The step-by-step version of the work itself is in [How to fix a hidden AI visibility gap in 10 minutes](https://endata.com/guides/fix-ai-visibility-gap).

## Three objections you will hear

### “Six questions isn't a real study.”

Agree. It is a starting sample, chosen to be close to buying decisions. Its value is that it names specific questions to fix. If the client wants broad daily tracking as well, pair this with a tracking tool; see [Endata vs. Semrush AI Visibility Toolkit](https://endata.com/compare/semrush-ai-toolkit).

### “Can you guarantee ChatGPT will recommend us?”

No, and be wary of anyone who says yes. What an assistant recommends is its own decision. You can guarantee the work: clear, sourced, current answers to the questions buyers ask, published under the client's name and measured every month.

### “Isn't this just SEO?”

It overlaps. Assistants that search the web read the same pages search engines index. The difference is the unit of work: whole questions answered directly, with sources, in a form a machine can quote.

## Frequently asked questions

### What is an AI visibility audit?

A test of whether AI assistants name a business when buyers ask the questions it should win. It asks a set of unbranded buying questions across several assistants and records who is recommended.

### Is there a free AI visibility audit tool for agencies?

Endata's AI Business Visibility Report is free and needs no account or card. Run it on a prospect's website and you get the results by email, with a PDF to download. [Start here](https://endata.com/#check).

### Can I white-label the audit?

The free report and its PDF are Endata-branded. White label applies to the Agency plan: the app your clients sign in to carries your agency's name, logo and colours.

### How many prospects can I audit?

Two reports a day and five in any 30 days per email address. It suits considered pitches, not bulk prospecting.

### Which AI assistants does the audit cover?

ChatGPT, Claude, Perplexity and Gemini, each through its maker's API with web search on. It does not cover Google AI Overviews.

### How long does an audit take?

The report itself takes a couple of minutes. Choosing the right competitors beforehand and building the slides afterwards takes most of the 45 minutes.

### What should an AI visibility retainer include?

A fixed number of sourced answers published each month on the client's domain, the client's approval of each one, and a monthly re-measurement against the same questions.

### What does it cost the agency to deliver?

Endata's Agency plan is $799 a month for 5 client workspaces, then $99 a month for each additional client. See [Endata for agencies](https://endata.com/agencies).

## Keep reading

- [Endata for agencies](https://endata.com/agencies): Client workspaces, white label and what each client costs.
- [Fix an AI visibility gap in 10 minutes](https://endata.com/guides/fix-ai-visibility-gap): The work you will do for each client, step by step.
- [Compare AI visibility tools](https://endata.com/compare): How Endata sits beside trackers and SEO suites.
